Privacy Policy

Airgain, Inc. Privacy Policy

Airgain, Inc. is a leading provider of advanced antenna technologies used to enable high performance wireless networking across a broad range of devices and markets, including consumer, enterprise, and automotive. Combining design-led thinking with testing and development, Airgain works in partnership with the entire ecosystem, including distributors, carriers, chipset suppliers, OEMs, and ODMs.

Protecting the privacy of personal information is a foundational principle of Airgain’s business. Personal information means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, including names, addresses, email addresses, phone numbers, and device identifiers.

This Privacy Policy describes how Airgain may use, maintain, protect or transfer certain types of personal information in the provision of our Products and Services. Our Privacy Policy also describes the controls we provide to you to manage the use of your personal information.

Across our business activities, Airgain is committed to handling personal information according to applicable laws and the following fundamental guiding principles:

• Notice
• Transparency
• Responsible Stewardship
• Ethical Use

Accordingly, this Privacy Policy provides for notice, choice, accountability for onward transfers, security, data integrity and purpose limitation, access, and recourse/enforcement and liability.

We understand our legal and ethical responsibilities to protect personal information. Consistent with our commitment to transparency, this Privacy Policy is meant to help you understand the types of information we collect and to describe how we use, maintain, protect, and disclose any personal information that we collect from you.

We are committed to responsible stewardship and ethical use of personal information, and to our accountability to you; one way that we demonstrate this is through this Privacy Policy.

By accessing or using our Products or Services, or by transmitting information to us by email or other electronic means, you accept our policies, procedures, and practices described in this Privacy Policy. If you do not agree with our policies, procedures, and practices as described, you can choose not to access or use our Products or Services or not to transmit Personal Information to us, or not to opt-in when your consent is requested to collect information, such as by our cookie preferences selection tool.

This Privacy Policy is issued on behalf of Airgain, Inc., and its subsidiaries globally, so when we say “Airgain”, “we”, “us” or “our” in this Privacy Policy, we are referring to the relevant subsidiary of Airgain that is responsible for handling personal information.

What Information Do We Collect?

We collect several types of personal information from and about users of our website and of our Products and Services, including:

• Computer, Device, and Browsing Information
• Website Performance Information
• Email address, contact address or phone number, and other Personally Identifying Information

Some of this personal information is collected through voluntary submissions of information, some of it is collected or received in the course of us providing website content, and some through our Products and Services. The types of personal information we collect are defined in greater detail below:

Inquiries

You must provide certain personal information when you place a request for information on our online portal in order for us to respond to your inquiry with the appropriate information. This information may include your name, email address, phone number, and company.

Support Information

You must provide certain personal information when you request service or support for our Products and Services in order for us to administer our relationship with you, provide such support, and respond to inquiries. This information may include your name, email address, shipping address, phone number, and, when applicable, credit card or other payment information.

Customer support service information may also include records and copies of any correspondence with you and details of any transactions you carry out through our Products and Services, such as logging a support and maintenance ticket.

Computer, Device, and Browsing Information

As you interact with our Products and Services online, including the www.Airgain.com website, we may use automatic data collection technologies to collect certain information about your computer or device, as well as your browsing actions and usage patterns. This data may include:

·       Details of your visits to our website, which could include:

• the content that you access and use on the website;
• the external sites that referred you to our website; and
• the external sites that you visit by clicking on a link on our website.

·       Information about your computer or device and internet connection, which could include:

• your IP address or other device ID;
• your operating system;
• location information;
• the date and time of your visit to the website or use of our Products and Services; and
• your browser or device type.

The computer, device, and browsing information we collect can help us to learn how visitors use our website, which supports our understanding of the kind of content visitors prefer and informs improvements to the site. It also helps us to deliver better and more personalized features to you, by allowing us to recognize you when you return to our website and Services, by storing information about your preferences, and by customizing our Services according to your individual interests. It also assists us to target our advertising, estimate our audience size and usage patterns, and monitor the success of our marketing activities.

The technologies we use for this automatic data collection may include cookies. You can see which cookies we use as described in our Cookie Policy, and adjust the cookies we use through our cookie selection tool accessible via the “Cookie Settings” link in our website footer. Blocking cookies may reduce the functionality of a website or prevent access, depending on the browser options selected.

Biological and Neural Data

We do not collect biological data, neural data, or data generated by the measurement of the activity of an individual’s central or peripheral nervous system. If our data practices change in this regard, we will update this policy and obtain appropriate consent as required by applicable law.

Information About Minors

Children Under 13: Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information promptly. If you believe we might have any information from or about a child under 13, please contact us at privacy@airgain.com.

Minors Under 16: We do not sell or share the personal information of consumers we know to be under 16 years of age.

Users Under 18: If you are under 18, do not submit an inquiry on our website or provide any information about yourself to us without parental consent. We do not provide Products or Services directly to minors or proactively collect their personal information. If we become aware that we have inadvertently collected personal information from individuals under the age of 18, without parental consent, we will take the necessary steps to delete it as soon as possible in compliance with applicable laws.

Aggregated Information

We may aggregate information we collect or receive about customers and users of the website and our Products and Services for quality, regulatory, and internal business purposes to improve our Products and Services. Information that is aggregated is summary-level and cannot reasonably permit someone to identify individuals. Airgain may also use aggregated information to publish findings.

How Do We Use Personal Information?

Airgain uses personal information that we collect or that you provide to us as described in the table below. Please note that this table also explains the legal basis for processing personal information and in what circumstances it will be shared with a third party (if at all).

Sharing of Personal Information

We will not share personal information with any third parties for the purposes of marketing, unless we have express consent.

We use third-party data processors to provide elements of services for us. Contracts with our data processors restrict their access to and use of personal information.

We may also disclose personal information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Airgain’s assets, in which personal information held by Airgain about our users and customers of Products and Services is among the assets transferred.

We may also disclose personal information to comply with applicable law, a valid court order, a judicial proceeding, subpoenas, warrants or in connection with any legal process.

Sale of Personal Information: We do not sell personal information for monetary consideration. We may share personal information with advertising partners for targeted advertising purposes, which may constitute “sharing” under California law. You have the right to opt out of such sharing as described in this policy.

What Choices Do You Have About How We Use and Share Your Information?

We strive to provide you with choices about the information you provide to us, including the following:

Tracking Technologies and “Do Not Track”

You can select the cookie preferences you choose in our cookie selection pop-up tool. Otherwise, you can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies some parts of our website may not be accessible or may not function properly. You can learn more about this by reading our Cookie Policy.

Global Privacy Control and Universal Opt-Out Signals

We honor Global Privacy Control (GPC) and similar browser-based opt-out preference signals. When we detect such a signal, we will treat it as a valid request to opt out of the sale or sharing of personal information associated with that browser or device. You can enable GPC in supported browsers or browser extensions. For more information, visit https://globalprivacycontrol.org.

Google Analytics

Airgain works with Google Analytics to better understand our audience and users, to improve our marketing campaigns, and to enhance our Products and Services. To opt out of being tracked by Google Analytics across all websites, you can visit http://tools.google.com/dlpage/gaoptout.

Promotional Offers from Airgain

Airgain may use your account information (e.g., your email address and your transaction history) to promote our Products and Services. If you do not wish to have your account information used by Airgain for this purpose, you can opt out of receiving marketing communications by following the opt-out instructions included in each such promotion you receive.

Note that you may not be able to opt out of receiving certain Service-related emails, such as communications about orders, billing, legally required product communications, account creation, registration and policy updates. If we have sent you a promotional email or other informational email not related to your order or account, the email will have an “unsubscribe” feature that will allow you to opt out of receiving future email distributions.

Privacy Rights for the European Economic Area, the United Kingdom, and Switzerland

If you are in the European Economic Area, the United Kingdom, or Switzerland you have certain data protection rights under the General Data Protection Regulation (GDPR) and UK GDPR; these include the following:

Lawful Bases for Processing

The table below summarizes the lawful bases we rely on for processing your personal data:

Your Right to Be Informed

This Privacy Policy, together with our Cookie Policy, tells you about the ways in which we use your personal information (which is referred to as “Personal Data” in the GDPR). Where the GDPR or other applicable law requires explicit consent for processing, we obtain such consent through clear affirmative action rather than continued use of our website or services.

Your Right of Access

You have the right to ask us for copies of your personal information. There are some exemptions and limitations in what we can provide in response to such requests, which means you may not always receive all the personal information we process. We will inform you if any exemption or limitation applies and what its impact is.

Your Right to Correction

You have the right to ask us to correct personal information you think is inaccurate. You also have the right to ask us to complete your personal information you think is incomplete.

Your Right to Erasure

You have the right to ask us to erase your personal information in certain circumstances. Where it is appropriate that we comply, your request will be fully actioned within 30 days, extendable by 60 days for complex requests. We may retain some account information related to purchase and service history. This enables us to provide ongoing support regarding prior purchases and services, and is also necessary for accounting, audit and compliance purposes. We may also retain limited backup copies and archival files of your personal information to satisfy our state and federal legal obligations or regulatory requirements, if applicable.

Your Right to Restriction of Processing

You have the right to ask us to restrict the processing of your personal information in certain circumstances. For example, you can request that we limit the way in which we use your “Personal Data” (as defined by the GDPR) if you are concerned about the accuracy of the data or how it is being used.

Your Right to Object to Processing

You have the right to object to processing of your personal information in certain circumstances. Where it is appropriate that we comply with your request, we will stop processing your information for the use you have objected to.

Your Right to Data Portability

You have the right to receive your personal information that you have provided to us. You also have the right to have us send your personal information to another organization where our lawful basis for the processing is your consent, or where the processing is necessary for the performance of an agreement and the processing is carried out by automated means.

Your Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates applicable law. In the EEA, you may contact your local data protection authority. In the UK, you may contact the Information Commissioner’s Office (ICO).

Privacy Rights for Residents of California

California law permits California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personally identifiable information, if any, and as defined by California law for their direct marketing purposes in the prior calendar year, as well as the types of personally identifiable information disclosed to those parties.

Airgain does not share your personally identifiable information with third parties for their own marketing purposes without your consent.

Categories of Personal Information

In the preceding 12 months, we have collected the following categories of personal information as defined by the California Consumer Privacy Act and California Privacy Rights Act:

Categories Disclosed for Business Purposes: In the preceding 12 months, we have disclosed the categories listed above to service providers for business purposes including order fulfillment, payment processing, customer support, analytics, and marketing.

Categories Sold or Shared: We do not sell personal information for monetary consideration. We may share identifiers, internet/network activity, and geolocation data with advertising partners for targeted advertising purposes, which may constitute “sharing” under California law.

Sensitive Personal Information

We do not collect sensitive personal information as defined under California law, except for precise geolocation data that may be derived from your device with your consent. You have the right to limit our use of sensitive personal information to purposes necessary to provide our services.

Your Right to Know

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months.

Your Right to Delete

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.

Your Right to Correction

You have the right to request that we correct inaccurate personal information we maintain about you, taking into account the nature of the personal information and the purposes of processing.

Your Right to Opt-Out of Sale or Sharing

California residents have the right to opt out of the sale or sharing of their personal information. “Sharing” means disclosing personal information for cross-context behavioral advertising purposes. You may exercise this right by:

1. Clicking the “Do Not Sell or Share My Personal Information” link on our website;
2. Enabling Global Privacy Control or similar opt-out preference signals in your browser, which we will honor; or
3. Contacting us at privacy@airgain.com.

Authorized Agents

California residents may designate authorized agents to make requests on their behalf. To use an authorized agent, you must provide the agent with written permission signed by you, and we may require you to verify your identity directly with us. If the agent has power of attorney, we may require proof of such authority.

Your Right to Nondiscrimination

We will not discriminate against you if you exercise any of your privacy rights.

Financial Incentives

We do not offer financial incentives or price differences in exchange for the collection, retention, or sale of your personal information.

Privacy Rights for Residents of Canada

If you are a resident of Canada, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, including Quebec’s Act Respecting the Protection of Personal Information in the Private Sector (Law 25). These rights include:

• The right to access your personal information held by us
• The right to challenge the accuracy and completeness of your personal information and have it amended
• The right to withdraw consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions
• The right to file a complaint with the Office of the Privacy Commissioner of Canada or the applicable provincial privacy commissioner

Quebec Residents: If you reside in Quebec, you have additional rights under Law 25, including:

• The right to data portability (to receive your personal information in a commonly used technological format)
• The right to be informed of automated decision-making and to request human review
• The right to de-indexation (to have your personal information cease to be disseminated if dissemination contravenes the law or a court order)

We will provide information in French upon request.

Consent: We collect, use, and disclose your personal information only with your knowledge and consent, except where permitted or required by law. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

To exercise your rights under Canadian privacy law, contact us at privacy@airgain.com.

Privacy Rights for Residents of Other U.S. States

If you are a resident of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Tennessee, Minnesota, Maryland, or other states with comprehensive privacy laws, you may have similar rights to those described for California residents, including:

• The right to confirm whether we process your personal data
• The right to access your personal data
• The right to correct inaccuracies in your personal data
• The right to delete your personal data
• The right to obtain a portable copy of your personal data
• The right to opt out of targeted advertising, sale of personal data, and profiling in furtherance of decisions that produce legal or similarly significant effects

To exercise these rights, contact us at privacy@airgain.com.

Right to Appeal

If we decline to take action on your privacy request, you may appeal our decision by contacting us at privacy@airgain.com with “Appeal” in the subject line. We will respond to your appeal within 60 days. If your appeal is denied, you may contact your state attorney general to submit a complaint.

How to Submit a Privacy Request (DSAR Process)

Step 1: Submit Your Request

Submit your request via one of the following methods:

• Email: privacy@airgain.com
• Mail: Airgain, Inc., 3611 Valley Center Drive, Suite 150, San Diego, California 92130, Attention: Legal Department – Privacy Request

In your request, please include:

• Your full name and contact information (email address and/or phone number)
• The specific right you wish to exercise (e.g., access, deletion, correction, opt-out)
• Sufficient information to verify your identity (see Step 2)
• If you are an authorized agent, proof of authorization

Step 2: Verification

To protect your privacy and security, we will verify your identity before processing your request. Verification methods may include:

• Matching information you provide against information we have on file
• Requesting additional documentation (e.g., government-issued ID) for sensitive requests
• For authorized agents: verifying the agent’s authority and your identity

If we cannot verify your identity with reasonable certainty, we may deny your request or request additional information.

Step 3: Processing

Once your identity is verified, we will process your request within the applicable timeframe (see Response Timeframes below).

Step 4: Response

We will notify you of the outcome of your request via the contact method you provided. If we fulfill your request, we will confirm the action taken. If we deny your request in whole or in part, we will explain the reasons and inform you of your right to appeal (where applicable). We may not accommodate a request if we believe doing so would violate any law, legal requirement, or regulatory obligation, or if the request is manifestly unfounded or excessive.

Response Timeframes

We will respond to verifiable consumer requests within the timeframes required by applicable law:

We will inform you if an extension is necessary and the reasons for the delay.

Automated Decision-Making and AI

We do not use automated decision-making, including profiling, that produces legal or similarly significant effects on you without human involvement.

If we use artificial intelligence or machine learning tools in connection with our Products, Services, or website (such as chatbots or recommendation systems), such tools are designed to assist human decision-making and do not make final decisions affecting your legal rights or access to services without human review.

If our practices change in this regard, we will update this policy and provide you with information about:

• The logic involved in the automated decision-making
• The significance and potential consequences of such processing
• Your right to request human review of automated decisions (where applicable under law)

How Do We Keep Personal Information Secure?

We are committed to protecting the security of the information we collect, and we implement the following technical and organizational measures to protect your personal information:

Technical Safeguards

• Encryption in Transit: Data transmitted to and from our website and services is protected using Transport Layer Security (TLS) 1.2 or higher.
• Encryption at Rest: Sensitive personal information stored in our systems is encrypted using AES-256 encryption or equivalent industry-standard methods.
• Access Controls: We implement role-based access controls to limit employee and contractor access to personal information on a need-to-know basis.
• Network Security: We use firewalls, intrusion detection systems, and other security technologies to protect our network infrastructure.

Organizational Safeguards

• Employee Training: Personnel with access to personal information receive regular privacy and security awareness training.
• Security Policies: We maintain written information security policies and procedures that are reviewed and updated regularly.
• Incident Response: We maintain an incident response plan to address potential data breaches and security incidents.

Vendor Management and Audits

• Due Diligence: We conduct due diligence on third-party service providers before engagement, including review of their security practices and certifications.
• Contractual Protections: Our contracts with data processors include data protection obligations, confidentiality requirements, and restrictions on use and disclosure of personal information.
• Periodic Audits: We periodically assess high-risk vendors for compliance with contractual and regulatory requirements, which may include security questionnaires, certifications review, or third-party audit reports (e.g., SOC 2).

Your Responsibilities

It is your responsibility to protect the confidentiality of your passwords, account information, and any other access features associated with your access or use of the website or our Products and Services, as well as to adhere to any applicable Terms of Use or other contract between us and you or your organization.

Data Breach Notification

In the event of a data breach affecting your personal information, we will notify you and relevant supervisory authorities as required by applicable law:

• EEA/UK Residents: We will notify the relevant supervisory authority within 72 hours of becoming aware of a breach that is likely to result in a risk to your rights and freedoms. We will notify affected individuals without undue delay if the breach is likely to result in a high risk to their rights and freedoms.
• U.S. Residents: We will notify affected individuals and relevant state authorities in accordance with applicable state data breach notification laws.
• Canadian Residents: We will notify affected individuals and the Office of the Privacy Commissioner of Canada as required by PIPEDA and applicable provincial laws.

Breach notifications will include, to the extent known: the nature of the breach, categories of data affected, likely consequences, and measures taken or proposed to address the breach.

Retention of Collected Information

We may retain collected information even after you remove it from the website, our Services, or our Products, to comply with applicable law, to resolve disputes, to enforce any rights in connection with the website, our Services, or our Products, and to use as provided in this Privacy Policy, the Terms of Use, or an applicable contract between us and you or your organization.

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including:

We may retain data longer if required by law or to establish, exercise, or defend legal claims. When personal information is no longer needed, we will securely delete or anonymize it using industry-standard methods appropriate to the storage medium, such as cryptographic erasure or secure overwriting.

International Data Transfers

Our headquarters is in the United States. Personal information we collect may be transferred to, stored, and processed in the United States or other countries where we or our service providers operate.

Transfer Mechanisms

For transfers of personal data from the European Economic Area, United Kingdom, or Switzerland to countries that have not been deemed to provide an adequate level of data protection, we rely on the following lawful transfer mechanisms:

• Standard Contractual Clauses (SCCs): We use the European Commission’s Standard Contractual Clauses for transfers to third countries.
• UK International Data Transfer Agreement/Addendum: For transfers from the UK, we use the UK’s approved transfer mechanisms.
• Supplementary Measures: Where necessary, we implement additional technical and organizational measures to protect transferred data.

These countries may have data protection laws that differ from those in your country of residence. By using our Products or Services, you acknowledge that your personal information may be transferred to and processed in these locations.

A list of Airgain’s global offices is available at www.Airgain.com.

Links, Third-Party Applications, and Software

Where we provide links to websites of other organizations or give you access to applications, software, or products provided by third parties, this Privacy Policy does not cover how that third-party processes personal information. Please understand that those third-party sites and products may have different terms of use and privacy policies. We are not responsible for the privacy practices of any third-party sites and products. We are also not responsible for the terms of use you may be required to agree to in order to use third-party sites and products.

Changes to Our Privacy Policy

We reserve the right to change this Privacy Policy at any time. We will post any changes we make to our Privacy Policy on this page with an updated “Last Updated” date. If we make material changes to how we treat our users’ personal information, we will notify registered users by email to the email address specified in their account. If you would like to receive this notification, you are responsible for ensuring we have an up-to-date, active and deliverable email address for you. You are also responsible for visiting this Privacy Policy from time to time to check for any changes. All changes are effective immediately when we post them, and they apply to all access to and use of the website and our Products and Services from that point onward. Your continued access to or use of the website, Products or Services represents your acceptance of any such changes made to our Privacy Policy.

Questions or Comments

To ask questions or comment on this Privacy Policy and our privacy practices, you may contact privacy@Airgain.com. Please do not include any protected health information or other sensitive information when you contact us. Note that inquiries sent through privacy@Airgain.com are not encrypted or secure, unless you have an email encryption service.

Alternatively, you can write to us at the following address:

Airgain, Inc., 3611 Valley Center Drive, Suite 150 San Diego, California 92130 Attention: Legal Department – Privacy Request

Any person with a disability that prevents or restricts them from accessing this Privacy Policy through the website may request a copy of the Privacy Policy at that email or postal address.

This Privacy Policy was last updated on 02/13/2026.